Frequently Asked Questions

Whether you are planning an small workshop for 10 people or a concert for 5,000+ people, we can assist! Our software is capable of assisting with ticket sales, registration, assigned seating, product sales, and more!

Once this form is completed, our team will send your ticketing page via email within 24 hours. Once we have your event poster and approval on the page, we can launch your page immediately.

GuamTime offers a competitive pricing structure to ensure you and your attendees have the best possible outcome. These fees cover the costs of the technology, people, and resources needed to provide a safe and secure ticket-buying experience. Service Fee: $1.75 or 6% of the ticket cost Processing Fee: 3.5% +$1.70 of ticket cost The organizer has the option to 1) absorb both fees, 2) pass both fees to the attendee, or 3) split the fees with the attendee. *In addition, a one time setup fee of $25 will be applied to your ticket revenue payout. To learn more, please contact info@guamtime.net

We offer a similar fee structure for online merchandise and concession sales. Service Fee: $1.80 or 5.0% of the ticket cost Processing Fee: 3.0% +$2.40 of ticket cost The organizer has the option to 1) absorb both fees, 2) pass both fees to the attendee, or 3) split the fees with the attendee. To learn more, please contact info@guamtime.net

We have partnered with Guam Concerts & Festivals to offer a seasoned team, who can help in all areas of your event. ✅ Ticket Check-In ✅ Concessions Sales ✅ Merchandise Sales ✅ Brand Ambassadors ✅ Ushers ✅ Bartenders ✅ AND MORE! Each staff will be paid $14.95/hr plus the base fees below based on your event needs.

Yes! We support free events as well. Given there is no ticket value for this type of event, we charge an administrative fee to design your ticketing page and support your event. This fee varies on the size of the event:

GuamTime provides your ticket revenue via check within 2-3 business days after your event.

GuamTime is solely a ticket provider, and is not responsible for rescheduled or canceled events. We will not provide refunds for rescheduled events. If an organizer decides to cancel an event for any reason, we will refund the ticket value back to the customer. Processing fees will not be refunded. For more information, please review our Terms & Conditions